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    From Chains to Systems: Managing Supply Chains as Complex Adaptive Systems (CAS)

    In an era of unprecedented global disruption, the traditional understanding of a supply chain as a linear chain, is no longer sufficient to ensure long-term viability. This session, presented by Kimberly Tholl, CSCP, PMP, challenges practitioners to shift their mindset from managing chains to navigating Complex Adaptive Systems (CAS). As both a seasoned industry leader and a doctoral researcher, Kimberly bridges the gap between theoretical systems thinking and practical supply chain operations. Attendees will explore the core characteristics of a CAS, including emergence, adaptation, feedback loops, and non-linearity, where small, localized changes can trigger massive, delayed effects across an entire network. Through real-world examples, ranging from pandemic-era pivots in the textile industry to the systemic impacts of labor subcontracting, the webinar illustrates how individual firm actions shape the broader networks that sustain them. Key Takeaways for Practitioners:1. Map Your Supply Network: Move beyond Tier 1 visibility to identify critical nodes and interdependencies across suppliers, logistics providers, and regulators.2. Bridge, Don't Just Buffer: Transition from purely protective strategies (safety stock) to collaborative "bridging" through information sharing among industry players.3. Identify Network "Tipping Points": Learn to recognize when a critical mass of industry change

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    Business Continuity Planning in the Digital Supply Chain

    In the digital age, supply chain continuity depends on more than just physical operations. It relies on data, digital handoffs and a globally interconnected network of systems. This is both technically challenging and also time consuming to ensure that data is clean and relevant and that various systems within a business and among partners can connect seamlessly to ensure continuity. Join this microlearning to discover the fundamentals of business continuity in digital supply chains. You’ll also learn common challenges and sources of disruption and explore how organizations leverage digital tools to build resilience to keep operations moving when conditions change. Developed in collaboration with ASCM member Jesse Peterson, CPIM

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    When Priorities Collide: Turning Friction to Fuel

    Conflicting priorities are a constant reality in supply chain management. The ability to navigate them effectively can mean the difference between stalled progress and stronger collaboration.Join us for When Priorities Collide: Turning Friction to Fuel, a webinar designed for supply chain professionals looking to improve how they manage and resolve conflict. This session will explore the root causes of conflict, the factors that influence it, and the different styles that shape interactions with internal stakeholders, suppliers, and vendors.You will learn how to apply conflict intelligence to better understand personal motivators, assess situational dynamics, and move conversations toward more productive outcomes. Real-world examples and practical strategies will highlight how to turn challenging moments into opportunities for alignment, innovation, and better decision-making.

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    What the Iran Conflict Really Means for U.S. Ports and Supply Chains

    As tensions rise in global chokepoints like the Strait of Hormuz, headlines often point to immediate disruption—but supply chains are more complex than that. In this webinar, ASCM CEO Abe Eshkenazi speaks with Dr. Noel Hacegaba, CEO of the Port of Long Beach, to explore what is actually happening at U.S. ports today, what recent cargo and container trends reveal about demand and costs, and how supply chain professionals can separate short‑term volatility from more structural shifts as they plan for the months ahead.

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    Proactive Forecasting and Demand Shaping in the Age of AI

    • Explore how modern forecasting practices are evolving into strategic demand shaping to help organizations respond faster and smarter in a rapidly changing environment.• Discuss how AI, machine learning, and chatbots are elevating demand visibility, scenario analysis, and customer engagement.• Review practical insights from recent industry case studies and research, including the Journal of Business Forecasting article “Adding Strategic Demand Shaping to Your IBP Process.”• Participate in live forecasting practice surveys for benchmarking and engage directly with the panel through real time Q&A.

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    Cold Chain Management: Keeping Temperature-Sensitive Goods Safe

    Cold chain management is widely considered one of the most challenging types of supply chain management. Temperature-sensitive goods must maintain temperature integrity for the entirety of their journeys. Accurate tracking throughout the distribution process is critical to ensure the goods stayed in the proper temperature range at all times to ensure product safety and integrity. Join this microlearning to learn the fundamentals of cold chain operations across industries. You’ll explore how products from delicious ice cream to lifesaving medications move from origin to final delivery, the temperature controls required at each stage, and why even brief temperature deviations can have serious downstream impacts. Developed in collaboration with ASCM member Biniam Tufa, BPharm, MSc, CSCL, CHHP

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    Analytics in Action with Lora Cecere: The difference between agents and agentics and why should you care?

    What is the real difference between AI agents and agentic systems, and why should supply chain leaders care?Join Lora Cecere, founder of Supply Chain Insights, and Razat Gaurav, CEO of Kinaxis, for a timely discussion on how emerging AI capabilities are reshaping supply chain decision-making. As organizations explore new ways to apply AI, many are moving beyond simple automation toward systems that can sense, analyze, and act within complex supply chain environments.In this Analytics in Action session, Lora and Razat will break down what these concepts mean in practice, how agents and agentic systems differ, and what these technologies could mean for the future of supply chain management. Drawing on decades of experience in supply chain strategy and enterprise technology, they will share practical insights on how leaders can better understand the evolving AI landscape.You will learn:The difference between AI agents and agentic systemsHow agentic approaches may influence supply chain planning and operationsWhat supply chain leaders should be watching as AI capabilities evolveKey considerations when evaluating next-generation analytics and decision support tools

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    The Evolving Supply Chain Workforce: Reskilling for a Changing Industry

    The supply chain workforce is changing fast—and professionals who want to stay competitive must evolve with it. In this timely webinar, career strategist and bestselling author Paul Cecala explores how the supply chain talent landscape has shifted over the past several years, what trends are shaping today’s workforce, and what professionals can expect over the next five years.Viewers will gain insight into the key skills and behaviors needed to maintain career stability and growth in an increasingly complex environment, including how to adapt to emerging technology, strengthen communication across generations, and build a more resilient workplace culture.This session also dives into the growing importance of workplace civility, psychological safety, and effective communication—highlighting how leaders and employees alike can bridge generational gaps and create stronger, more collaborative teams.In this webinar, you’ll learn how to:- Understand major shifts impacting the supply chain workforce- Strengthen career stability through reskilling and continuous learning- Navigate the evolving relationship between humans and technology- Improve cross-generational communication and workplace collaboration- Foster resilience, civility, and psychological safety in the workplaceWhether you’re an early-career professional or an experienced leader, this webinar offers practical takeaways to help you adapt, grow, and thrive in the future of supply chain.

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    Designing for Circularity in Supply Chain

    What if there were a way to extract more value from your products and processes, reduce risks, and cut costs? It’s easier than you think. The practice of designing for circularity strategizes efficiencies with better material choices, product design choices, process choices and recovery choices so your supply chain works smarter. When this practice is embedded in procurement, production and logistics decisions too, supply chains achieve savings and competitive advantages. Join this microlearning to discover how to rethink materials, product features, operations and recovery pathways to unlock environmental, economic and efficiency benefits.Developed in collaboration with ASCM member Rodrigo Knackfuss, MBA, CPIM

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    Analytics in Action With Lora Cecere: How to Build a High-Impact S&OP Process

    In this session, Lora Cecere and Manik Sharma, Head of Supply Chain GTM AI, of Celonis, will share insights on the importance of semantic reconciliation for process integrity and continuous improvement. He will start with basic definitions and explore ways to build planning master data and a semantic reconciliation layer. The discussion will include the use of an ontological framework. Join us to learn how leading organizations are rethinking S&OP to move beyond static plans and toward continuous, insight-driven orchestration.

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    Navigating Geopolitical Risk: Insights from Former Secretary of Commerce Gina Raimondo

    As geopolitical tensions escalate and trade policy shifts again, supply chain leaders face a new wave of uncertainty. Join former U.S. Secretary of Commerce Gina Raimondo, ASCM Board Chair Michael Bunge, CPIM, CSCP, Vice President Global Supply Chain & Operations at Hamilton Beach Brands, and ASCM CEO Abe Eshkenazi for a timely discussion on what supply chain professionals should be thinking about—and doing—now.This conversation will explore the implications of the Iran conflict and the Supreme Court’s tariff reversal, with a focus on risk management, resilience, and practical actions organizations can take to navigate volatility in the months ahead.

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    Lean In: Voices of Women Driving Supply Chain Leadership

    In honor of Women’s History Month, join us for an inspiring conversation featuring women who are shaping the future of supply chain leadership. From navigating complex logistics networks to leading fulfillment strategy at scale, today’s women leaders are driving innovation, resilience, and transformation across the industry.In this dynamic webinar, you’ll hear real stories and career insights from supply chain executives who have built influential leadership paths—and continue to redefine what’s possible in operations, logistics, and end-to-end supply chain strategy.Featuring leaders including DeAnna Harner, Raina Avalon, EVP & Chief Logistics Officer at TJX, and Rebecca Wazlo, VP of Fulfillment at L.L. Bean, this session will explore the challenges, breakthroughs, and lessons that have shaped their careers—and what they’ve learned along the way.Whether you’re early in your career or already leading teams, this conversation will leave you motivated, empowered, and ready to take the next step forward.

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    Streamlining Product Development with Digital Twins

    Imagine being able to test ideas for new products, services or improvements without the risks associated with change. Digital twins make this a reality. They are designed to be a safe space to simulate, test, model and monitor changes and new ideas. Whether testing improvements to an existing product or a totally new product or service in a new market, a digital twin incorporates real-world data to model a variety of outputs and impacts. In this microlearning course, you’ll learn how to streamline and revolutionize the product development life cycle at your organization with digital twins. You’ll also gain a better understanding of the role of digital twins, their essential tools and components, and how you can use them to spark innovation within your organization.

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    Introduction to Robotics in Supply Chains

    It's a symphony of efficiency: warehouses bustling with tireless robots; drones zipping through the skies making flawless deliveries; and manufacturing processes humming along seamlessly, guided by the never-ending rhythm of automation. Of course, none of this is possible without talented humans to orchestrate. Become a master conductor by taking this course about the captivating world of robotics. You'll discover how to select appropriate solutions for your supply chain and share their purpose and benefits with all key players.

    Introduction to Supply Chain Management Using SCOR

    This module provides a basic understanding of supply chain via an exploration of the Supply Chain Operations Reference Digital Standard (SCOR DS). The SCOR DS framework illustrates how all the pieces of a successful supply chain fit together, how the network operates, and strategies for improvement. Complete this course and a brief survey for 3.0 certification maintenance points.Learning ObjectivesDescribe the parts and flows of a simple supply chainExplain the purpose and structure of the Supply Chain Operations Reference Digital Standard (SCOR DS) framework.Discuss the importance of SCOR performance metrics.Identify and organize the seven processes of the SCOR model.Recognize the ways in which SCOR practices can advance organizations and their supply chains.Recognize the five levels of SCOR people competencies.Identify the five stages of a SCOR-DS improvement program.Anyone who has registered on ascm.org can access the complete SCOR DS framework online. Registration on the ASCM website is free.Licensed under a Creative Commons Attribution–NonCommercial–NoDerivatives 4.0 International License. © 2025 Association for Supply Chain Management

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