
Advance Your Supply Chain Career — Pratik Patel (Johnson & Johnson Customer Logistic Services)
- Company requested delivery date (18)
- 60%
- Vendor confirmed delivery date (10)
- 33%
- Other (2)
- 7%

Advance Your Supply Chain Career — Pratik Patel (Johnson & Johnson Customer Logistic Services)

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you have OTIF, OTIF@D or OT which on-time can be considered On time shipped Vs requested delivery date. On-time or OTS is a reductive KPI that tells part of the story for the performance.
a True OTIF needs to be based on Produced on time, Inbound on time, pick-pack-ready to ship on time and lastly delivered on time (also assuming time slots your Customer might demand from you as aproduct/service provider)...
Thanks, Eduardo! That's right. I was specifically interested in how different organizations measure their external vendor performance with OTIF metric and what does their company utilize as "on-time"?
There was an article done by McKinsey, which I found really interesting. If anyone is interested, here is the link: https://www.mckinsey.com/capabilities/operations/our-insights/defining-on-time-in-full-in-the-consumer-sector.